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A CMR waybill contains all the relevant information about a road freight shipment. It is the agreement between the shipper, the carrier, and the receiver. It regulates liability, damages, and compensation. For a long time, the logistics industry was one of the biggest fans of paper. Everything …

What does digitalisation in customs mean to you? I think it’s a giant step forwards. When technology is making progress in all other sectors, we [the customs industry] can’t be sitting here doing declarations by hand anymore. In an accuracy-sensitive industry like ours, having the numbers, …

In 2021, the European Union began to replace ICS with ICS2. Instead of upgrading the existing platform, ICS2 has been purpose-built and will be introduced in stages so that it can be tested and improved in real application. But what is the purpose of ICS2, and how will it affect you? What does ICS2 …

The growth of digitalisation and data sharing across the logistics industry Advancements in technology and global connectivity have led to a growing use of digital solutions within supply chains over the last decade. This has been essential not only for increased volumes of physically traded goods …

100,000 Declarations  Portmade started as the department that dealt with all services not directly related to the CMB Ships in the Port of Antwerp, the second largest container port in Europe. They took care of many different services for CMB Customers, like container logistics, arranging …

Tell us about digitalisation at Customs Support Belgium Most customs clearance agents only have one software that they use, which is better than doing manual declarations but it doesn’t make you a digital company. Even companies that are digital often only run at about 20-25% digitalisation. We …